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Jessica Brown
Customer

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Frequently Asked Question's

Everything You Need to Know About Lab Grown Diamonds

Lab Grown Diamonds are Real Diamonds, identical to natural ones in chemical, physical, and optical properties, with only one key difference: their origin. While Natural Diamonds form deep within the Earth over billions of years, Lab Grown Diamonds are created in controlled environments using advanced technology. They offer the same brilliance and durability including the same hardness and resistance to scratches or damage at up to 85% less cost.

 

All orders are typically shipped within 8–10 business days, while customized products take up to 15 working days. Tracking details are shared with you the moment your order is dispatched.

We use the CVD (Chemical Vapor Deposition) method, where a tiny carbon seed grows into a diamond inside a controlled chamber, resulting in a diamond that’s completely identical to a mined one, but created above ground with zero environmental disruption.

A 1-carat diamond with EF color and VVS1 clarity can cost between ₹10 to 13 lakhs if it’s Natural, while the same quality in a Lab Grown Diamond is priced around ₹35,000 to ₹50,000. That’s up to 95% more affordable with absolutely no compromise on quality, brilliance or beauty.

We offer 15-days easy returns and exchanges for unworn items with original tags and certificates. Custom or engraved jewelry are only applicable for lifetime exchange and buyback.

All Pure Lume Jewelry diamonds are independently certified, tested, and accompanied by a grading report from IGI, SGl, GIA and BIS hallmark. You’ll receive full transparency with every purchase.

Of course. You can book a video call, chat with us online, or message us on WhatsApp. Our diamond experts are happy to guide you every step of the way.

Yes! We love personal touches. You can engrave names, dates or messages, and even customize the diamond shape, size, setting, or band.

We offer a 100% Lifetime Exchange policy on both gold/platinum and diamond, allowing you to exchange or upgrade your jewellery anytime. 

Our Lifetime Buyback option lets you sell your diamond jewellery back to us whenever you choose. For diamonds, 10% will be deducted from the Lifetime Exchange value at the time of buyback.

For complete details on our policies, please visit our official website or reach out to our customer care team.

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